Hillside Inn - Pagosa Springs

Hillside Inn - Pagosa Springs

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Hillside Inn Reviews

Guest reviews are submitted by our customers after their stay at Hillside Inn

Guest reviews

• Hillside Inn - Pagosa Springs
  Couple

  4.610

  Nice, quiet location but hard to find. Adequate parking.

  "Pet-friendly" rooms are inferior even though you are expected to pay extra fee. Stained sheets and pillows. Poor maintenance of rooms. Requested to be moved from first room due to smoke in room, bugs in a/c unit , previous guest towel over smoke alarm, and dirty bed skirts. Desk clerk stated no other "pet friendly" rooms available, then proceeded to complain about previous night's "demanding" guest. Moved to another "pet friendly" room (next door), which was not much better. Peeling wallpaper. Toilet wouldn't flush. Backed up water in tub. Hot breakfast limited to biscuits and gravy. Ice cold pool. Have stayed at better hotels for less money and better service. Very disappointed.

• Hillside Inn - Pagosa Springs
  Older travelers

  6.210

  Room 227 was quiet; one good thing about this budget inn was that the doors did not slam and you couldn't hear people talking as they walked down the corridor.

  Bed became uncomforable after a couple night's - they could definitely improve mattress. Shower head was awful; too sharp a spray. A/C unit is on a temp control so it shuts off when room gets to a certain temp I think; this was sort of aggrevating as I wanted it very cool.

• Hillside Inn - Pagosa Springs
  10.010

  The facility was very clean and well kept. Rooms were very roomy and comfortable.

• Hillside Inn - Pagosa Springs
  4.210

  Our room had no table or chairs of any kind. When I asked about this the next morning, I was informed that I had not asked for a room with chairs. What???

• Hillside Inn - Pagosa Springs
  10.010

  Better than expected (higher than a 7.9). Clean comfy rooms. Location. Breakfast offerings great!

  Small breakfast room can be crowded in summer with more tourists. But variety of food provided is very good! Also excellent strong coffee! (You can always add water if you want to dilute it, but you can't make coffee bolder!)

• Hillside Inn - Pagosa Springs
  7.410

  The breakfast wasn't very good. Otherwise our stay was ok. We got what we paid for.

  The breakfast.

• Hillside Inn - Pagosa Springs
  5.810

  Bed and pillows uncomfortable. Wall paper peeling on walls and top coat peeling off the bathtub. A/c did not work well....

• Hillside Inn - Pagosa Springs
  5.410

  It was inexpensive and fairly quiet

  We rented two rooms. The condition of one over the other was fairly stark. The painted over fixtures (sink and tub) were pealing and scary looking. Mold around the shower was not pretty.

• Hillside Inn - Pagosa Springs
  6.610

  Need a better ice machine. Hot tub looked dirty. Lady at desk could be more welcoming. Replenish the breakfast bar.

• Hillside Inn - Pagosa Springs
  5.810

  Location

  Breakfast

• Hillside Inn - Pagosa Springs
  8.810

  Convenient location, twin queen beds

  A little dated but clean

• Hillside Inn - Pagosa Springs
  2.410

  Very rude staff! Unprofessional. No customer service or people skills.

  The way the staff treated the guest. The worst experience I've ever had in a hotel and I travel for work.

• Hillside Inn - Pagosa Springs
  5.810

  ROOMS WERE COMFORTABLE.

  ASKED FOR ROOM CLOSE TO BREAKFAST, EASY ACCESS TO PARKING LOT. 2 DISABLED FEMALES. DIFFICULT WALKING. RECEIVED LAST ROOM, LONGEST WALK. DOOR LEADING OUTSIDE WAS NOT WORKING SO WE HAD A LONG, LONG WALK TO PARKING LOT . EXPLAINED TO DESK ATTENDANT UPON DISCHARGE. HER ATTITUDE WAS "TOO BAD" HAD SAME EXPERIENCE @ HILTON PHOENIZ AZ. NOT DISABLED FRIENDLY AT ALL

• Hillside Inn - Pagosa Springs
  3.210

  Bed frame broken. Dresser knobs broken. Shower lining peeling. Staff unfriendly.

• Hillside Inn - Pagosa Springs
  7.410

  Clean, efficient and friendly

  Bed had a big dip in the middle. Lobby water was never full.